FAQ Help Center
Do you offer international delivery?
At this time, we ship orders exclusively within the United States.
How can I track my order?
Once your order has been shipped, you’ll receive a confirmation email with a tracking number so you can follow your package every step of the way.
Is my personal and payment information secure?
Absolutely. We use advanced encryption and secure checkout technology to protect your personal and payment details. Your privacy and security are always a top priority.
How do I know if a product is in stock?
Product availability is displayed on each product page. If an item is currently unavailable, it will be clearly marked as “Sold Out.”
Can I cancel or make changes to my order?
If you need to update or cancel your order, please contact our support team as soon as possible at info@rodecor.shop. We’ll do our best to assist you before the order is processed.
What is Rodecor’s return policy?
We offer a 30-day return policy to ensure your satisfaction. If you’re not completely happy with your purchase, you may return it within 30 days of delivery for a refund or store credit, subject to our return guidelines.
Can I modify my order after placing it?
Yes, modifications are possible as long as the order has not yet been shipped. Simply email us at info@rodecor.shop with your order number and requested changes.
What payment methods do you accept?
We accept a wide range of secure payment options, including:
American Express
Google Pay
Diners Club
Discover
JCB
Mastercard
Visa
Contact Information
Email: info@rodecor.shop
Phone: +1 (646) 980-5451
Address: 26 Mowbray Ave, Bay Shore, New York 11706, United States